Service Available 24/7, 365 Days a Year

Our operation centre has friendly staff ready to take your call 24 hours a day, 7 days a week, 365 days a year.

Eco Friendly

With innovative technology and an always increasing number of fuel efficient cars, we can commit to reducing our carbon footprint to a minimal level.

Quick and Easy Quote System

Our easy to use website or app booking system allows you to receive an immediate quote making it a simple and effortless experience.

Track Your Booking

We can keep you informed every step of the way by enabling you to check your drivers exact location at all times from the moment of despatch.

A Reliable, Professional and Efficient Service

Using the combination of a state of the art auto-despatch system, frequent in-house driver training and a dedicated customer service program.

Our Technology

At the heart of our operation is our auto despatch system. A powerful combination of hardware and custom written software to ensure that we maximise efficiency.

In the Control Centre:

  • Closest minicab despatch for a faster more efficient response as well as reducing CO2 emissions.
  • GPS location in every vehicle – we track our drivers location and speed at all times.
  • Audit of our drivers routes, and ability to play back the route for customer assurance.
  • We record calls for quality and training purposes.
  • Dedicated team monitoring flights to ensure that the driver is in the terminal at the correct time.
  • 24/7/365 customer service team available by phone or by email (with fast response).
  • Calls us once, and the next time you call us from the same number our system will populate recent trip info (up to the last 10).
  • Quote in advance for every booking.

For the Customer:

  • Our system will quote Street to street – never pay for dead mileage, fixed pricing for airport transfers.
  • Closest minicab despatch for a faster more efficient response, as well as reducing CO2 emissions.
  • Text message on arrival with a description of the car make, model, colour and registration.
  • Book 24hrs a day, by phone, online or using our free iphone/Android app.
  • Full audit of booking process and a dedicated feedback channel for any service below the expected standard.
  • Pay by cash, card or account (subject to a successful credit check).
  • Faster booking process – more personalised.
  • Accurate collection times for asap bookings.

In the vehicles :

  • Each driver has a dedicated touch screen device with bespoke software.
  • Quoted Price on the screen to eliminate the potential to overcharge.
  • Remote assistance from our control centre if required.
  • Signature capture for courier bookings.
  • Sat Nav
  • GPS to log the drivers route and speed.

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