Our Technology

At the heart of our operation is our auto despatch system. A powerful combination of hardware and custom written software to ensure that we maximise efficiency.

In the Control Centre:

• Closest minicab despatch for a faster more efficient response as well as reducing CO2 emissions.
• GPS location in every vehicle – we track our drivers location and speed at all times.
• Audit of our drivers routes, and ability to play back the route for customer assurance.
• We record calls for quality and training purposes.
• Dedicated team monitoring flights to ensure that the driver is in the terminal at the correct time.
• 24/7/365 customer service team available by phone or by email (with fast response).
• Calls us once, and the next time you call us from the same number our system will populate recent trip info (up to the last 10).
• Quote in advance for every booking.

For the Customer:

• Our system will quote Street to street – never pay for dead mileage, fixed pricing for airport transfers.
• Closest minicab despatch for a faster more efficient response, as well as reducing CO2 emissions.
• Text message on arrival with a description of the car make, model, colour and registration.
• Book 24hrs a day, by phone, online or using our free iphone/Android app.
• Full audit of booking process and a dedicated feedback channel for any service below the expected standard.
• Pay by cash, card or account (subject to a successful credit check).
• Faster booking process – more personalised.
• Accurate collection times for asap bookings.

In the vehicles :

• Each driver has a dedicated touch screen device with bespoke software.
• Quoted Price on the screen to eliminate the potential to overcharge.
• Remote assistance from our control centre if required.
• Signature capture for courier bookings.
• Sat Nav
• GPS to log the drivers route and speed.